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Better Business Development For Recruiting Agencies

Jane Pettit

Recruiters and HR professionals, have you ever wondered what sets apart the most successful hiring strategies from the rest? The recruitment landscape is ever-evolving, and staying ahead of the curve requires more than just keeping up with trends—it demands insight, innovation, and a deep understanding of the human side of hiring. That’s why I’m thrilled to share with you a captivating interview with Jane Pettit, a seasoned expert in the field of recruitment, who dives deep into these very topics.

Video interview

You can watch the video on YouTube or below:


In this engaging discussion, Jane shares invaluable wisdom that every recruiter, whether new to the game or a seasoned pro, can learn from. If you're serious about refining your approach to talent acquisition and improving your recruitment outcomes, this is one interview you don’t want to miss.

Meet Jane Pettit: A Trailblazer in Recruitment

Before we dive into the interview, let me introduce Jane Pettit. Jane has been in the recruitment industry for over two decades, working across various sectors and honing her skills in talent acquisition, candidate experience, and employer branding. She’s seen it all—the challenges, the changes, and the innovations that have shaped modern recruitment practices. Jane’s experience is both broad and deep, making her insights particularly valuable for anyone looking to enhance their hiring strategies.

In the interview, Jane reflects on her career journey, offering nuggets of wisdom that can only come from years of hands-on experience.

One of the first things she shares is, "Recruitment is more than just filling roles—it's about finding the right fit, for both the candidate and the company."

This philosophy underpins much of what Jane discusses, and it’s a perspective that we can all learn from.

The Changing Landscape of Recruitment

One of the key topics Jane touches upon is the changing landscape of recruitment. As recruiters, we’re all aware that the industry has evolved significantly over the past few years. The rise of technology, the shift to remote work, and the increased focus on diversity and inclusion have all contributed to this transformation.

Jane offers a refreshing take on these changes. She believes that while technology has certainly made certain aspects of recruitment easier, it’s the human element that remains most crucial.

“Technology can help streamline processes, but it’s the human connection that ultimately determines the success of a hire,” she says.

This sentiment is particularly resonant in today’s world, where the balance between tech and touch is more important than ever.

For those of us working in recruitment, this is a powerful reminder. While it’s easy to get caught up in the latest tools and platforms, we must never lose sight of the importance of building genuine relationships with candidates. After all, a well-crafted email template can only go so far—what matters is the connection we establish and the trust we build with each candidate.

Building a Strong Employer Brand

Another highlight of the interview is Jane’s discussion on employer branding. In a competitive job market, a strong employer brand can be a game-changer. It’s what sets a company apart and attracts top talent. Jane emphasizes that employer branding is not just about marketing—it's about authenticity.

"Your employer brand should reflect the true culture and values of your organization," Jane advises. "Candidates today are looking for transparency and authenticity. They want to know that the company they’re joining is aligned with their own values."

This is a crucial point for recruiters and HR professionals to consider. As gatekeepers of the hiring process, we play a pivotal role in shaping and communicating our company’s brand. It’s not just about selling a job—it’s about presenting an honest and compelling picture of what it’s like to work at your company.

Enhancing Candidate Experience

Jane also delves into the topic of candidate experience, a subject that’s close to the heart of every recruiter. We all know that a poor candidate experience can lead to lost opportunities, a damaged reputation, and a tarnished employer brand. But what does it really mean to provide a great candidate experience?

"Think of the candidate experience as the first impression a candidate has of your company," Jane explains. "From the initial application to the final offer, every interaction should be positive, respectful, and informative."

She goes on to share some practical tips on how to improve candidate experiences, such as timely communication, personalized feedback, and a transparent hiring process.

One of the standout quotes from the interview is when Jane says, "A candidate might not get the job, but they should leave the process with a positive view of your company."

This is a powerful reminder that every interaction matters and that the way we treat candidates today can impact our ability to attract talent in the future.

Navigating the Challenges of Diversity and Inclusion

In today’s recruitment landscape, diversity and inclusion (D&I) are more than just buzzwords—they’re essential components of a successful hiring strategy. Jane’s insights on this topic are both timely and thought-provoking. She acknowledges that while many companies have made strides in D&I, there’s still a long way to go.

"Diversity isn’t just about checking boxes," Jane asserts. "It’s about creating an environment where everyone feels valued and has an equal opportunity to succeed."

She emphasizes the importance of not only hiring diverse talent but also fostering an inclusive culture where that talent can thrive.

For recruiters, this means taking a proactive approach to D&I. It’s not enough to simply post job ads on diverse job boards—we need to ensure that our hiring practices are free from bias and that we’re actively seeking out and supporting underrepresented candidates.

The Future of Recruitment

As the interview draws to a close, Jane shares her thoughts on the future of recruitment. While no one can predict exactly what the future holds, Jane is optimistic. She believes that the recruitment industry will continue to evolve, driven by advancements in technology, changing workforce dynamics, and the ongoing focus on diversity and inclusion.

But despite these changes, one thing will remain constant: the importance of the human element.

"Recruitment is, at its core, a people business," Jane reminds us. "No matter how much technology advances, the need for human connection and understanding will never go away."

This is a fitting conclusion to an interview filled with practical advice and deep insights. As recruiters and HR professionals, we have the privilege and the responsibility to shape the future of work. By embracing both the technological advancements and the human aspects of our roles, we can create hiring processes that are not only efficient but also deeply meaningful.

Final Thoughts

I hope you found Jane Pettit’s insights as valuable and inspiring as I did. Whether you’re looking to refine your hiring strategies, improve candidate experience, or build a stronger employer brand, there’s something in this interview for everyone.

Remember, the recruitment landscape is always changing, but by staying informed and open to new ideas, we can navigate these changes with confidence and success. 

Let’s keep the conversation going! I’d love to hear your thoughts on the interview—what resonated with you, what surprised you, and how you plan to implement these insights in your own work. Feel free to leave a comment below or reach out directly. Happy recruiting!